Increase engagement, drive revenue, and build your business with SMS relationship management from SuperPhone. Built for Coaches, Consultants, Course Creators, Retailers, Faith-Based and more.
Get started today with and explore the many ways in which you can grow and scale your business using our features.
Provide best in class customer service by streamlining client communication with SMS.
Choose a plan that best fits your messaging and subscriber volume.
Select an available 10 digit phone number – domestic or international. Customizable based on preference.
Personalize your automations to reflect your brand’s voice and tone.
Reach your customers by being where they are most – their text message inbox.
Head to the SuperPhone® blog to see best practices, optimization tips.
SuperPhone is committed to user privacy. We will, under no circumstances, sell user data to third parties. For further clarification, check out our Privacy Policy here.
A subscriber can opt-out at any time by replying STOP or UNSUBSCRIBE. They will automatically stop receiving messages and can be removed from your subscription list with our 'Clean-Up' feature. 'Clean-Up' automatically deletes unsubscribed or unreachable numbers keeping your subscriber list up to date.
SuperPhone works like a prepaid phone. Monthly usage is based on the subscriber count and the number of messages sent or minutes used during the billing cycle. Volume discounts apply based on your plan. Try our pricing calculator to estimate your monthly bill here.
No, you may cancel your subscription at any time and export all contact data that you’ve collected directly from your account.
You may cancel your account at any time by going to Billing --> Subscriptions --> Manage --> Cancel.
We allow current users to refer new users via a unique referral URL. This program is available on request and is not guaranteed. We value all of our partners so if you are interested, please contact us at team@superphone.io.
We have three subscription tiers ranging from our $19.99 Starter Plan to our $499 High-Volume Plan. Visit our pricing page to view the full range of subscriptions including our Enterprise tiers.
Yes, you may adjust your plan at anytime. Head over to Billing --> Manage --> Change Subscription. If you would like to discuss an Enterprise plan, reach out to us at team@superphone.io before the last day of your billing period and request the upgrade. Keep in mind your plan must always cover the cumulative total number of subscribers in your SuperPhone.
Yes, we support international messaging to 200+ countries with your SuperPhone number. These messages will incur additional charges varying by country. Check our international pricing per message here. If you do not see your desired country, send us an email with your request at team@superphone.io.
You have the ability to change your number at any time and purchase additional numbers to support other regions. Learn more about international support and number changes here.
Yes! You have the ability to make calls over data with VOIP (Voice Over IP) like WhatsApp or by setting a forwarding number in the app. The recipient will see your SuperPhone number on their caller ID and not your real number.
SuperPhone does not collect voicemails. After a user has called in and listened to your voice greeting, the phone will automatically hang up.
Yes, SuperPhone is also TCPA, GDPR and CCPA compliant.
You own 100% of the data collected and/or imported into your SuperPhone account. For further clarification, check out our Privacy Policy and Terms & Conditions.
You may import your existing database via CSV by using our “Import CSV Template”. Simply organize your contacts on the template and import with ease. Please be sure to include opt-in/out language in your first text to ensure your users have properly and legally been informed with being marketed to.
SuperPhone does not set a limit to how many messages can be sent in a broadcast no matter the size. However, as of mid 2021, carriers introduced a system in the United States called A2P 10DLC. This system requires all businesses to register with the carriers and each account receives a Trust Score. The higher your Trust Score, the more messages you can send per second, per day. This can effecting the delivery speed and sent status of the messages.
With SMS messages, one message equals one segment which contains 160 characters or less. For example, if a message contains 200 characters, it will be two segments long. 160 characters in the first segment and 40 in the second. This will count as 2 messages sent even though it may appear as one when sent to the user. The longest an SMS message can be is 10 segments. Any message longer than 10 segments will fail to deliver.
Yes, SuperPhone allows users to have multiple phone numbers linked to their account. Numbers can be purchased on demand in the app for the US, Canada, and the UK. If you would like a number in a country that is not listed, please contact us at team@superphone.io. We're global and even support toll-free number ex: 1 (844) 500-2000.
Yes, SuperPhone currently natively integrates with Shopify and BigCommerce. You can also connect other e-commerce platforms, including WooCommerce, Big Cartel and Gumroad, by using our Zapier integration. To learn more about our Zapier integration here.
Users have the ability to set up automated, custom responses for keywords, hashtags, and emoji, as well as for regular expression responses. Ex: “Text #SUPERPHONE to sign up for an account today!”
SuperPhone has a built in 2 minute human emulated delay between the time someone calls or messages in for the first time. This makes the interaction feel more personal. "No one wants to feel like they are talking to a bot." - SuperPhone Team
Yes, we currently offer free trials but with some limitations. Accounts are limited to choosing a phone number and sending messages until a paid plan is initiated. However, you will have access to all other SuperPhone features. Visit our pricing page to get started with your free trial today.
Through Our Zapier integration, you can connect with over 5,000 of your favorite applications like SalesForce, MailChimp, Stripe and many more! Combine your favorite platforms and SuperPhone’s open API to set triggers and actions. Learn more about Zapier here.
Natively, we integrate with Zapier, Shopify, BigCommerce, SAP Commerce Cloud.
You can send multimedia messages such as images, videos, PDF's, GIF's and audio files to your subscribers. We recommend all media to be under 450KB in file size. If it exceeds 450KB, SuperPhone will automatically convert your media to a link when sent to your subscribers.