Ideally, you’ve experienced a great year. Now it’s time to remove unnecessary contacts. Here are three tips to auditing your SuperPhone community.

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Tip 1

Pick A Time To Audit Your SuperPhone Community

If you've just created a new account (by the way, welcome), consider auditing your account every quarter (i.e. 90 days) to understand the analytics for members of your community. When just implementing SuperPhone as a part of your brand or company strategy, it can take your community sometimes to adapt. So, be patient and do an audit every 90 days.

If you’ve had your SuperPhone community for a while, consider doing an audit every 30-60-90 days. Why does this work for older accounts? Because you already understand your growth in your community and you know more about the analytics of your community, which makes it easier to audit.

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Tip 2

Create An Audit Strategy For Your SuperPhone Community

SuperPhone can be programmed to respond to every incoming message that matches a defined string via hashtag, emoji, or regex. Defining a hashtag or emoji response will trigger a message immediately following the inbound receipt of the hashtag or emoji. You have the option to apply a tag to each matching inbound message.

You can also build a QR code and integrate it with your SuperPhone to give customers another way of opting into your list. Having several entry points will increase subscribers.

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Tip 3

Save Your Audit Findings To A Spreadsheet

SuperPhone can be programmed to respond to every incoming message that matches a defined string via hashtag, emoji, or regex. Defining a hashtag or emoji response will trigger a message immediately following the inbound receipt of the hashtag or emoji. You have the option to apply a tag to each matching inbound message.

You can also build a QR code and integrate it with your SuperPhone to give customers another way of opting into your list. Having several entry points will increase subscribers.